At 1xbt, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data — so you can play with peace of mind and full confidence.
1xbt builds trust with Malaysian players through transparent, responsible data protection practices that comply with international security standards.
All data transmitted between your device and 1xbt servers is protected by 128-bit SSL encryption technology. Your personal and financial information cannot be accessed by unauthorised parties during transmission.
1xbt never sells, rents, or transfers your personal data to third parties for marketing purposes. Your data is used solely for account management, payment processing, and legal compliance.
You have the full right to access, correct, or request deletion of your personal data at any time. Our support team will process your request within a reasonable timeframe without any hassle.
Our identity verification (KYC) process uses secure, encrypted channels. Uploaded documents are stored in a protected environment and are accessible only by authorized personnel.
We use cookies to enhance the user experience and analyze website traffic. You can manage cookie settings through your browser preferences. Non-essential third-party cookies are not used without your consent.
In the event of any security breach involving your personal data, 1xbt is committed to notifying you within the timeframe required by applicable law.
This Privacy Policy describes the data collection and usage practices of 1xbt. By using our platform, you agree to the terms set out in this document. Please read it carefully before registering.
When you register and use the 1xbt platform, we collect several categories of information to ensure a smooth, secure service that complies with applicable regulatory requirements. The information collected includes:
Registration and Identity Information
Financial Information
Technical and Usage Information
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or political views unless you voluntarily provide it in a customer support context.
Personal data collected is used solely for legitimate and reasonable purposes. 1xbt does not use your data for purposes unrelated to platform operations without your explicit consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and verification | Identity, email, phone | Contract performance |
| Processing deposits and withdrawals | Financial, identity | Contract performance |
| Age verification (KYC) | Identity, official documents | Legal obligation |
| Fraud prevention and anti-money laundering | Transactions, IP, geolocation | Legitimate interests |
| Customer support and complaint resolution | Communications, account records | Contract performance |
| Product improvement and platform analytics | Technical, usage | Legitimate interests |
| Promotional communications (with consent) | Email, phone | Consent |
For marketing communications, you may withdraw your consent at any time by contacting our support team or through your account settings. Withdrawal of consent does not affect the validity of any processing carried out prior to withdrawal.
1xbt takes its no data-selling commitment seriously. We do not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, data may be shared with the following parties:
All third parties working with us are bound by strict confidentiality agreements and may only use shared data for the specified purposes. We ensure that all third-party partners comply with data protection standards equivalent to our own.
1xbt will never sell your personal data to advertisers, marketing companies, or any third party for purposes unrelated to the operation of our platform.
The security of your data is a responsibility we take seriously. 1xbt implements multiple layers of technical and organizational protection to keep your personal data safe at all times.
Technical Security Measures:
Data Retention Period:
Your personal data will be retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Generally:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to your identity.
While we implement the best security measures available, no system can be guaranteed 100% safe from cyber threats. We encourage you to use a strong password and never share your login credentials with anyone.
1xbt uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and deliver relevant content. The types of cookies we use are as follows:
Required for core platform functions such as login verification, session security, and basket management. Cannot be disabled.
Helps us understand how players use the platform — popular pages, time spent, and navigation patterns — for continuous improvement purposes.
Saves user preferences such as language, time zone, and display settings so you do not need to reconfigure them every time you log in.
Used only with your consent to deliver relevant promotions and offers based on your gaming activity and preferences.
You can manage or disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
As a 1xbt player, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 days.
If the data we hold is inaccurate or outdated, you may request a correction at any time. Contact our customer support to update your information.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal data retention obligations that may prevent immediate deletion.
You may request that we restrict how we process your data in certain situations, such as when you are disputing the accuracy of the data or objecting to processing.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service where applicable.
You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests. Objections to marketing will be actioned immediately.
To exercise any of the above rights, please contact our customer support team via live chat available 24/7 or by email. We will verify your identity before processing any request to ensure the security of your data.
The 1xbt platform is an online entertainment service restricted to individuals aged 18 and above. We take child protection very seriously.
If you suspect that someone under the age of 18 is using this platform, please report it to us immediately via live chat or our support email.
1xbt reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.
We encourage you to review this page periodically to stay up to date on how we protect your privacy.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, our team is ready to assist you.
Now you know how 1xbt protects your privacy — with high-level encryption, a no data-selling policy, and full control in your hands. Register today and enjoy a safe, responsible gaming experience.