1xbt's Commitment

Responsible Gaming 1xbt – Safe, Controlled & Enjoyable

Gambling should be an enjoyable leisure activity, not a source of stress. At 1xbt, we provide the tools, guidance, and support you need to ensure your gaming experience always stays within your control.

18+
Minimum Age Requirement
24/7
Player Support
Configurable Deposit Limit
Self-Exclusion Options
Control Tools at Your Fingertips

1xbt provides a range of control tools that you can activate at any time to keep your gambling habits healthy and manageable.

Deposit Limit

Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, our system will automatically block any deposits exceeding the amount you specified — without relying solely on self-discipline.

Session Time Limit

Control how long you spend in front of the screen by setting time reminders or daily session limits. When the time limit is reached, you will receive an instant notification so you stay aware of how long you have been playing.

Short Break (Time-Out)

Need a short break? Activate rest mode for a period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or place any wagers.

Self-Exclusion

If you feel you need to stop completely for an extended period, the self-exclusion option lets you lock your account for 6 months, 1 year, or permanently. This is a step we fully support with no barriers whatsoever.

Loss Limit

Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will block any further wagering for the current period — ensuring you do not exceed the boundaries you set for yourself.

Promotional Content Restriction

Don't want to be tempted by bonus offers or promotional ads? You can choose to block all marketing communications from 1xbt — including promotional emails and special offer notifications — at any time through your account settings.

1xbt regards responsible gaming as central to our operations. This page provides all the information, tools, and resources you need to keep your gaming experience enjoyable and in control.

1. What Is Responsible Gaming?

Responsible gaming refers to a healthy, balanced approach to gambling — where a person plays purely for entertainment, within financial and time limits they can afford, without letting gambling interfere with other aspects of life.

At 1xbt, we believe every player deserves to enjoy an online casino experience without falling into risky behavior. That is why we have built a platform ecosystem that puts full control firmly in your hands as a player.

Responsible gaming isn't about stopping you from playing — it's about making sure you play the right way. This includes:

  • Only play with money you can set aside for entertainment — never with funds meant for daily needs
  • Setting time and financial limits before starting a gaming session
  • Not chasing losses with larger bets
  • Accepting that game outcomes are random and cannot be manipulated
  • Taking regular breaks and avoiding play when stressed or tired
  • Making sure gambling doesn't take time away from family, work, and other responsibilities

The reality to understand is that in any casino game, the house always holds a statistical edge over the long run. Players who understand this reality will play smarter and enjoy the experience far more positively.

Responsible gaming is at the core of the 1xbt platform. We don't just provide entertainment — we are committed to ensuring every player enjoys a safe, fair, and enjoyable experience.

2. Recognize the Warning Signs

Problem gambling often starts gradually and can be hard to spot early on. Here are some warning signs to watch for in yourself or someone close to you:

Feeling the need to increase your wager amounts to get the same level of excitement
Frequently trying to chase back money that has been lost by continuing to play
Hiding gambling activity from family members or friends
Borrowing money or selling possessions to fund gambling
Feeling restless, impatient, or irritable when trying to stop playing
Neglecting work, family, or financial responsibilities due to gambling
Using gambling as a way to escape stress or problems
Has repeatedly failed to cut down or stop gambling activity

If you identify two or more of the above signs in yourself, this may be an indication that your gambling habits require immediate attention. Contact the 1xbt support team for further guidance, or activate the self-exclusion option from your account.

3. Self-Assessment — How Well Do You Stay in Control?

Answer the simple questions below honestly. This is not a medical diagnostic — it is simply a personal reflection tool to help you assess whether your gambling habits are within a healthy range:

Have you ever played beyond the time or money limits you set for yourself?
Have you ever gambled to win money to pay off debts or bills?
Have those close to you ever expressed concern about your gambling habits?
Do you feel uncomfortable or distressed when you are unable to play?
Have you ever lied about how much time or money you have spent on gambling?
Have you ever neglected meals, sleep, or other responsibilities because you were too absorbed in playing?
Have you ever gambled to escape personal problems or relieve negative feelings?

If you answered "Yes" to three or more questions, we encourage you to contact the 1xbt support team or use the self-exclusion tool available in your account. Remember — asking for help is a sign of strength, not weakness.

4. How to Use 1xbt's Control Tools

All responsible gaming control tools at 1xbt are accessible directly from your account settings page. The process is straightforward and takes effect immediately. Here is a step-by-step guide:

1
Login to Your Account

Log in to your 1xbt account using your registered username and password. Make sure you're logging in from a secure device.

2
Go to Account Settings

Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.

3
Choose the Right Control Tool

Choose from the list of available tools — deposit limits, loss limits, play time limits, short breaks, or self-exclusion. Each tool comes with a clear description.

4
Set a Limit or Duration

Enter the amount or duration you want to set. For financial limits, enter the amount in the currency linked to your account.

5
Confirm and Save

Click the confirm button. The limit you set takes effect immediately. To reduce or remove a limit, a mandatory waiting period applies to protect your decision.

The mandatory waiting period we enforce before a limit can be reduced is a protective measure we have deliberately designed — to ensure decisions made under pressure cannot be easily reversed.

5. Guide for Family and Loved Ones

Problem gambling doesn't just affect the individual — it impacts families and loved ones too. If you're concerned about someone in your life, here are some steps you can take:

  • Speak honestly and without judgment: Pick a calm moment to talk. Express your concerns in a supportive tone, not accusatory or blaming.
  • Understand that gambling addiction is a health condition: It is not about a character flaw or lack of discipline — it involves chemical changes in the brain that require professional support.
  • Do not pay off their gambling debts: Even with good intentions, paying off someone else's gambling debts can inadvertently enable the habit to continue.
  • Encourage them to seek help: Suggest seeking a counselor or support group together. Your presence as moral support makes a real difference.
  • Take care of yourself too: Supporting someone with a gambling problem can be a heavy burden. Make sure you seek the support you need too.

If you are a family member or guardian of someone with a 1xbt account and have a legitimate concern, please contact our support team to discuss available options — including the possibility of activating an account restriction on their behalf with appropriate supporting evidence.

6. Strict 18+ Age Policy

1xbt strictly enforces a minimum age policy of 18 years. Our platform does not provide services to individuals under 18 under any circumstances, and we take this responsibility very seriously.

Age verification steps we have in place:

  • Date of birth verification during the new account registration process
  • KYC (Know Your Customer) process requiring submission of official identity documents
  • Additional random checks may be carried out at any time as a precautionary measure
  • Accounts suspected of belonging to underage individuals will be suspended immediately pending verification

Child protection at home:

If you share a device with younger family members, we recommend that you:

  • Always log out of your 1xbt account after every session
  • Using a strong, unique password that is not shared with anyone
  • Enabling screen lock on your device
  • Using parental control software on shared devices

If you suspect that someone under the age of 18 is using the 1xbt platform, please report it to us immediately via live chat or support email. We will respond promptly.

7. FAQ – Responsible Gaming

Yes, you can set deposit limits directly from your account settings page without needing to contact the support team. Limits set will take effect immediately. However, to reduce an existing limit, a mandatory waiting period of 24 to 72 hours applies to ensure your decision is made calmly and not impulsively.

When you activate self-exclusion, your account will be locked and you will not be able to log in or place any wagers. However, your remaining balance is safe and will be processed for withdrawal in accordance with our standard procedures. Please contact our support team to initiate a balance withdrawal during your self-exclusion period.

Yes. The 1xbt support team can connect you with relevant counselling information and support organisations. We also encourage players who feel they need help to seek professional counselling from a qualified mental health professional. Getting help early is far more effective and manageable than waiting until the problem becomes serious.

1xbt offers self-exclusion options for 6 months, 1 year, 2 years, or permanently. For non-permanent periods, your account can only be reopened after the chosen period has fully elapsed — and only after a review process requiring written confirmation from you. Permanent self-exclusion is final and cannot be reversed.

Yes. The 1xbt system will send in-app and email notifications when you have used 75% and 90% of your set deposit or loss limits. This gives you time to make a informed decision before the limit is fully reached. These notifications cannot be disabled as they are part of our commitment to responsible gaming.

A short break is a temporary account suspension for a brief period — typically between 24 hours and 30 days — suited for players who just need a quick pause. Self-exclusion is a more significant step for a longer duration (6 months to permanent), designed for players who feel they need a full separation from the platform for an extended period. Both are tools we fully respect with no barriers or pressure from our side.
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Play Smart
The Best Entertainment Starts With Precise Control

Join thousands of Malaysian players already enjoying the online casino experience with 1xbt — with the confidence that our platform always puts your wellbeing first. Register today and start your journey the right way.

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