Terms and Conditions 1xbt – The Complete Guide for Malaysian Players

1. Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 1xbt ("Platform", "we", "us"). This document governs your entire use of the website, services, and games provided by 1xbt.

By performing any of the following actions, you are deemed to have read, understood, and fully agreed to these Terms:

• Registering a new account at 1xbt
• Log in to your existing account
• Making any deposit or financial transaction
• Using any game or service on the platform
• Claiming any bonus or promotion

These Terms take effect together with Privacy Policy and Responsible Gaming Policy all of which together form the entire agreement between you and 1xbt.

2. Registration and Account Management

To make full use of 1xbt's services, you will need to register an account. The registration process requires you to meet the following conditions:

1. Age Limit: You must be at least 18 years of age at the time of registration. 1xbt reserves the right to request age verification documents at any time.
2. One Account Only: Each individual is permitted to hold only one active account. Opening multiple accounts under the same individual — whether using different names, email addresses, phone numbers, or payment details — is strictly prohibited and may result in all associated accounts being suspended.
3. Accurate Information: You must register using your full name, email address, and accurate personal information. The information provided must match your valid identification documents.
4. KYC Verification: To process withdrawals and meet compliance requirements, you may be asked to complete a Know Your Customer (KYC) process by uploading a copy of your ID, bank statement, or other supporting documents.
5. Password Security: You are solely responsible for the security of your account password. Use a combination of uppercase letters, lowercase letters, numbers, and symbols for a stronger password. Never share your password with anyone.

1xbt will not be held liable for any losses arising from unauthorized third-party access to your account if such access was made possible by your own negligence in safeguarding your login credentials.

3. Deposits and Withdrawals

All financial transactions at 1xbt are subject to the following policies:

Deposit: You can make deposits using locally available Malaysia payment methods on the platform, including DuitNow, FPX, and accepted digital wallets. Deposits are typically credited to your account within minutes of successful verification.

• The minimum deposit amount is as specified on the Deposit ours.
• Deposited funds must be your own and must be made through a payment method registered in your name.
• 1xbt reserves the right to request proof of ownership of the payment method used, if required.
• Depositing using third-party funds or another person's credit card is strictly prohibited.

Withdrawals: Withdrawal requests will be processed within the specified timeframe, subject to successful account verification.

• Withdrawals may only be made via the same payment method used for the deposit, except in certain circumstances approved by management.
• Accounts that have not completed the KYC process may experience delays in withdrawal processing.
• Any transaction fees charged by the payment provider are the member's responsibility.
• 1xbt reserves the right to delay or decline a withdrawal if there are signs of fraudulent activity or a breach of terms.

4. Bonuses, Promotions and Rewards

1xbt offers a variety of bonuses and promotions to its members. All offers are subject to specific conditions that must be met before any funds can be withdrawn.

• Wagering Requirement (Rollover): Each bonus carries a minimum wagering requirement (e.g., 20x or 30x the bonus value) that must be met before the bonus funds and any associated winnings can be converted to withdrawable cash.
• Validity Period: Bonuses have a specific validity period. Bonuses not used within the stipulated timeframe will expire automatically.
• One Active Promotion at a Time: Generally, only one active promotion is allowed at a time unless otherwise stated in the relevant promotion's terms.
• Prohibited Misuse: Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses, using automated software, or colluding with other members — will result in the cancellation of all bonuses and potentially permanent account closure.
• 1xbt Discretion: 1xbt reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. We also reserve the right to decline or cancel bonus claims where there is reasonable cause.

Please read the full terms of each promotion before claiming to ensure you meet all stated requirements.

5. Game Rules and Outcomes

All games available at 1xbt are operated in accordance with the rules set by their respective game providers and our platform.

• A certified Random Number Generator (RNG) is used across all games to ensure fair and tamper-proof outcomes.
• The RTP (Return to Player) value for each slot game is available for players to review.
• In the event of a technical failure during a gaming session, any affected bets will be voided and the amount returned to the player's account.
• In Live Casino, decisions made by the dealer are final and cannot be disputed except in cases of clear dealer error.
• If there is a discrepancy between what is displayed on the player's screen and 1xbt's server records, the server records will serve as the final reference.
• Sports bets accepted before an event begins are valid. Bets accepted after the result is known will be voided.

6. Acceptable Member Conduct

As a 1xbt member, you agree to uphold the following standards of conduct at all times while using the platform:

• Be respectful toward dealers, support staff, and other members in any live chat features available on the platform.
• Do not use offensive, threatening, or harassing language toward anyone.
• Do not share your account information with any third party or allow others to use your account.
• Do not attempt to hack, attack, or disrupt the technical infrastructure of the 1xbt platform.
• Do not use a VPN or proxy to conceal your actual location with the intent to deceive the system.
• Report any bugs, technical errors, or system vulnerabilities to the support team rather than exploiting them for personal gain.

1xbt reserves the right to take action against any member found to be in violation of these conduct standards, including issuing warnings, temporary suspension, or permanent account closure.

7. Privacy and Data Protection

1xbt takes our responsibility to protect your personal data seriously. Information you provide during registration and use of the platform will be handled in accordance with our Privacy Policy ours.

• Your personal data is collected solely for the purposes of account management, payment processing, and compliance with legal requirements.
• 128-bit SSL encryption technology protects all data transmissions between your device and our servers.
• 1xbt will not sell or transfer your personal data to third parties without your consent, unless required by law.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

Please read Privacy Policy for complete details on how we collect, use, and protect your data.

8. Account Suspension and Closure

1xbt reserves the right to suspend or close any account without prior notice under the following circumstances:

• Suspicion or confirmation of fraudulent activity or money laundering
• Opening multiple accounts by the same individual
• Providing false information during registration or the KYC process
• Violation of any section of these Terms and Conditions
• Bonus or promotional system abuse
• Use of automated software or bots
• Disruptive or threatening behaviour toward staff or other members

If your account is suspended for a valid reason, 1xbt will notify you by email and explain the steps needed to resolve the issue.

You may also choose to voluntarily close your account at any time by contacting our support team. Any valid remaining balance will be processed for withdrawal once all security checks are completed.

9. Liability Limits and Disclaimers

The 1xbt platform is provided on an "as is" and "as available" basis. While we strive to ensure continuous, high-quality service, there are certain liability limitations you should be aware of:

• 1xbt is not liable for any service disruptions caused by factors beyond our control, including internet infrastructure failures, natural disasters, or government actions.
• We do not guarantee that the platform will always be free from errors or technical disruptions, though we work hard to minimise such occurrences.
• 1xbt is not liable for any financial losses resulting from game outcomes, unless there is clear evidence of a technical failure on our part.
• Players are fully responsible for the gaming decisions they make. Gambling involves real financial risk.

10. Responsible Gaming

1xbt believes that online entertainment should be enjoyed responsibly. We are committed to providing a safe and supportive environment for all our players.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a loss limit to ensure you do not spend more than you can afford.
• Play Time Limit: Set a session time limit to avoid playing for too long.
• Self-Break: A temporary self-break option is available for players who feel they need time away from the platform for a set period.
• Self-Exclusion: Players struggling with gambling addiction may apply for a long-term or permanent self-exclusion.

For more information about these tools and available support resources, please visit our Responsible Gaming ours.

11. Amendments to Terms and Conditions

1xbt reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our website.

• We will notify members of significant changes via their registered email or platform notifications.
• Continued use of the platform after amendments are published constitutes acceptance of the revised terms.
• It is your responsibility to review this page periodically to ensure you are always aware of the current terms.
• The "Updated" date shown at the top of this document indicates the date of the most recent revision.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of 1xbt's services, our team is ready to assist you.

• Use the live chat feature available 24/7 on the platform for the fastest response.
• Send us an email and we'll do our best to respond within 24 hours.
• Read Frequently Asked Questions (FAQ) for instant answers to the most frequently asked questions.